Damage Restoration Reviews from Residents and Business Owners in Denver

After the upstairs apartment flooded my unit restoration 1 was out within hours and did a great job of cleaning… read moreAfter the upstairs apartment flooded my unit restoration 1 was out within hours and did a great job of cleaning up the exposed water as well as removing water from inside the walls. They’re professional at all times and I would recommend them to anyone. read less

We had a great experience with this company. After an initial miscommunication on our end, Derek and Hector went… read moreWe had a great experience with this company. After an initial miscommunication on our end, Derek and Hector went out of their way to correct it and make it right. They were extremely professional and courteous! I would definitely use this service again. read less

Dontae and Mikey were very helpful. They provided us with useful information in a very professional manner. I would highly… read moreDontae and Mikey were very helpful. They provided us with useful information in a very professional manner. I would highly recommend them. read less

Dante and Adrian came out after a crazy storm to help us with the water damage. Dante was extremely professional… read moreDante and Adrian came out after a crazy storm to help us with the water damage. Dante was extremely professional and kind. Very knowledgeable read less

Recently I had a pipe leaking in my house. By searching online we decided to go with Restoration1 of Central… read moreRecently I had a pipe leaking in my house. By searching online we decided to go with Restoration1 of Central OC for water mitigation. They did a super good job. Marcos and his team (two other workers) are very professional, knowledgeable, mindful, and experienced. The General Manager Kevin frequently contact me and update the progress. In general they are very good in quality, customer service, and flexibility. I definitely highly recommend this company. Thanks, Rstoration1 of Central OC! read less

Hector & company were very knowledgeable.Kept us informed and let us know i ok f immediate changes. We are not… read moreHector & company were very knowledgeable.Kept us informed and let us know i ok f immediate changes. We are not looking too have another accident, but we know who to get ahold of if it happens! read less

This company performed a mold mitigation job in my home. The crew was very friendly and professional and they did… read moreThis company performed a mold mitigation job in my home. The crew was very friendly and professional and they did a fantastic job and saved me a lot of money compared to the quotes that I received from other contractors. read less

Dante and Derick were very prompt and professional and easy to work with.

Last week while I was in VA visiting family I received a phone call from my pet sitter that my… read moreLast week while I was in VA visiting family I received a phone call from my pet sitter that my basement bedroom was flooded. I was so stressed out until I spoke with Scott at Restoration 1 of Central Denver. He assured me that he would get someone to assess/fix the water issue as soon as possible. Dontae called me the next morning and was very thorough describing the damage and what the plan was. He then called several times over the next few days with updates. He was extremely knowledgeable and professional! I had the pleasure of meeting Dontae and Derick when the work was completed. These guys are amazing! I can’t say enough good things about them….very respectful, friendly, knowledgeable and professional! ! My carpet and walls were saved! I hope I don’t need them again, but if I do I will ask for both of them!!! read less

This company was wonderful to work with. I was away when I found out that I had flooding in my… read moreThis company was wonderful to work with. I was away when I found out that I had flooding in my basement. Scott at Restoration 1 was fabulous. Calm reassuring and competent. Can’t recommend them highly enough. read less

If you have an emergency, start with this company. John, Kelly, Dante, and their staff were fantastic. Very… read moreIf you have an emergency, start with this company. John, Kelly, Dante, and their staff were fantastic. Very responsive, professional, and caring. They came to our rescue after we had to fire Service Master after they stole personal items from our home.They not only took care of our water damage but also set us up with a contractor and flooring specialist. We had 3 stories with damage and it was all put back together in 2 months. read less

We had a water leak in our finished basement while we were away. I called Restoration 1 and they… read moreWe had a water leak in our finished basement while we were away. I called Restoration 1 and they sent a team to our house. They kept me informed daily of their progress and sent photos. We were very pleased with their level of professionalism!! read less

The entire crew from the beginning 5/7-5/27were very professional. Thank you for making a bad situation a good experience…. read moreThe entire crew from the beginning 5/7-5/27were very professional. Thank you for making a bad situation a good experience. Ms. Whitlock. read less

Hector and Chris were fantastic! Very clean and professional. Dried our leak with minimal disruption

Dontae was so knowledgeable and really took the time to help us understand the whole process. He saved us money… read moreDontae was so knowledgeable and really took the time to help us understand the whole process. He saved us money and time. High five Dontae! Highly recommend. Thank you read less

I would highly recommend this company! They got to my house quick after my loss and answered all my questions…. read moreI would highly recommend this company! They got to my house quick after my loss and answered all my questions. The process was simple and moved quickly. David, Elfego and Hector were all professional and helpful. read less

Daunte and Dave are great! They were very professional and honest. They responded within hours of the initial call to… read moreDaunte and Dave are great! They were very professional and honest. They responded within hours of the initial call to the company. read less

Dontae & Dave were very attentive & had good communication about the job ! Thanks again

Dontae was very professional and very experienced! This company is very lucky to have him. Because of him, I will… read moreDontae was very professional and very experienced! This company is very lucky to have him. Because of him, I will be using this company for all my restoration needs and tell my family and friends! read less

Dontae had amazing customer services very helpful!

Dontae and his technicians provided excellent service for water damage restoration

Great customer service helped by Dontae and Dave w a broken pipe would recommend great service and on time.

David was excellent! He answered all of our questions and was very professional. He assessed the damage and got everything… read moreDavid was excellent! He answered all of our questions and was very professional. He assessed the damage and got everything under control very quickly. read less

Dave and Dante were awesome to work with. They had the demo work done with 6 hours of a phone… read moreDave and Dante were awesome to work with. They had the demo work done with 6 hours of a phone call. Very happy customer. read less

All the workers were highly responsible and professional and they were always in time. I’m primarily felt with Marcos… read moreAll the workers were highly responsible and professional and they were always in time. I’m primarily felt with Marcos and Jose. Marcos explained the entire procedure from beginning to end. I was very impressed with his experience and professional nature.. I highly recommend his crew to anyone who has water damage as an extraordinary clean up crew!!! read less

Dontae, Hector, Dave and El Fego were kind, professional and thorough. They walked us through the process and took… read moreDontae, Hector, Dave and El Fego were kind, professional and thorough. They walked us through the process and took care of things quickly. I highly recommend this company if you need this kind of work. read less

Dave and his crew were great. Always on time, great communication and helped minimize the demo work to make sure… read moreDave and his crew were great. Always on time, great communication and helped minimize the demo work to make sure repairs were as simple and affordable as possible. Having water damage isn’t fun but having a good contractor makes it a little easier. Would definitely recommend these guys to anyone else dealing with the headache of a burst pipe read less

Fast, friendly and very thorough. Thank you guys! Thank you Dontae for explaining everything to me and patiently answering all… read moreFast, friendly and very thorough. Thank you guys! Thank you Dontae for explaining everything to me and patiently answering all my questions! I truly appreciate the fantastic job and wish you all Happy New Year! read less

Just wanted to say thank you to Restoration 1 of Central Denver for providing me with a quality service !… read moreJust wanted to say thank you to Restoration 1 of Central Denver for providing me with a quality service ! I experienced something I NEVER wanted to experience before the holidays ! My basement flooded due to a frozen pipe burst (being an older home and living in Colorado). Restoration 1 of central Denver responded promptly, professionally and I really admired the technicians! I highly recommend Restoration 1 of central Denver to anyone experiencing mold or water damage to their home ! Again Thank you guys ! read less

Recently had a pipe break and cause alot of water damage in my basement. A gentleman by the name of… read moreRecently had a pipe break and cause alot of water damage in my basement. A gentleman by the name of dontae came and explained to me the step by step of how the situation was going to be taken care of he was very professional and made me feel so much more better about eveything, he turned a very stressful situation into almost a blessing i would highly recommend this company and make sure to ask for dontae you won’t regret it. read less

Restoration 1 staff was very helpful and caring to my situation. I’m glad to have called because my finances aren’t… read moreRestoration 1 staff was very helpful and caring to my situation. I’m glad to have called because my finances aren’t the best right now during these times, and Restoration 1 of central Denver was able to work with me during my home catastrophe ! Thank you Kelly and John for being amazing ! Also thank you to the amazing technicians that helped restore my home ! read less

Can I first start off by saying I’m usually not the one to leave reviews but I have so many… read moreCan I first start off by saying I’m usually not the one to leave reviews but I have so many good things to say about this company I had one of their technicians Dante show up to my house arrived on time was polite even put on a shoe booties I explain to him that I had a water leak in my kitchen and I think it’s been going on for a couple months this is very concerning to me considering I had a family to look out for and look like they were signs of MOLD Mr. DeLoach came in and put my mind to ease he start checking for moisture levels in how far the damage just went he pointed out that I did go to my basement which I had no idea my kids playing this area so I was very happy he let me know this he then stated to me that he can get started right away he start by setting up a small container of the affected area place in AFD called the few companies for a few different quotes none of them showed me the respect and urgency like this company dead if you want it done right here’s a one stop shop thank you again to Dante and the guys over there at your company I will recommend this company to anyone read less

I definitely recommend this company for its great professionalism and great commitment. Thanks to Hector and his great team!

En mi punto de vista… Muy organizados y profesionales tanto personal como laboral.Graciasn a Hector y su equipo por el… read moreEn mi punto de vista… Muy organizados y profesionales tanto personal como laboral.Graciasn a Hector y su equipo por el gran trabajo y esfuerzo. read less

I had a water damage emergency they were fast and really professional Thanks to much to Hector and he’s… read moreI had a water damage emergency they were fast and really professional Thanks to much to Hector and he’s team they were amazing . read less

Kelly and John were fantastic! They did an excellent job with my place!

I had a pipe break and my insurance sent Dave from Restoration 1 out. These guys have been phenomenal during… read moreI had a pipe break and my insurance sent Dave from Restoration 1 out. These guys have been phenomenal during a situation that has turned into a nightmare. They are thorough, knowledgeable, helpful, and super pleasant. The owner is also extremely responsive and helpful. If you find yourself in need of their services, I would highly recommend Restoration 1. read less

Dontae provided quality service!

Restoration 1 is amazing! From the start to the end they are super friendly, knowledgeable, and hands down the best… read moreRestoration 1 is amazing! From the start to the end they are super friendly, knowledgeable, and hands down the best customer service. David and el fego where in and out super quick they took care of business and took really good care of our home. Also my home is a modular home which some company’s were skeptical about taking the job and restoration 1 didn’t even question it and took the job! I highly recommend this company as they are honest,dependable, and most importantly they are on time. read less

Excellent communication and very accommodating team. Thank you

Dante, Mike & hector did a great job. We’re very professional !

Flooding in your basement is NEVER a fun ordeal, it is always extremely stressful. Hektor from Central Denver Restoration 1… read moreFlooding in your basement is NEVER a fun ordeal, it is always extremely stressful. Hektor from Central Denver Restoration 1 made the entire process of water remediation and clean up so easy and stress free for me. He was extremely polite, sympathetic to our flooding, very nice all around great human! Also he was a real expert, he got the job done in a matter of days. Also our basement starting flooding around 10a, I shut off the water and Hektor was here by 12p. Really impressed with this company and Hektor! Ty for everything, we are so grateful! read less

They were extremely professional and responsive. Hector and El Fego did a great job and used proper PPE and foot… read moreThey were extremely professional and responsive. Hector and El Fego did a great job and used proper PPE and foot coverings each time they were in my home. I would happily use them again. read less

Restoration 1 of Central Denver is top notch! We had to contact them over the weekend for a very… read moreRestoration 1 of Central Denver is top notch! We had to contact them over the weekend for a very large sewer back up, and they were on the job first thing Monday morning. They kept us up to date on progress, and explained the entire process of what needed to be done, after the fact, to get the basement redone (after they completed all of the clean out). Hector and El Fego did amazing work – very clean work space, very prompt, took lots of pictures, the best! And at the end, we got a full pdf package with all necessary documents in one place for easy reference. Their customer service is top notch, and they truly care about their Customers, in what is a very difficult time of having to repair a home. read less

Very good communication and customer service.

Great service. Awesome customer service. They show up when they say they’ll be there. Dave and his crew did a… read moreGreat service. Awesome customer service. They show up when they say they’ll be there. Dave and his crew did a great job!! read less

Jordan and Morcos are the best! Professional, courteous, on time, great communication. I can’t say enough. A great… read moreJordan and Morcos are the best! Professional, courteous, on time, great communication. I can’t say enough. A great experience working with this company. You just don’t find this level of service anymore! read less

Amazing people to work with! 100% recommended!!!

Excellent service received from David and Santana. Those guys are pros! They were efficient, friendly, and answered all… read moreExcellent service received from David and Santana. Those guys are pros! They were efficient, friendly, and answered all my questions. Plenty of followthrough on their part to make sure the job was done 100%. Would use again. read less

Dave was on time, up front on pricing, and walked us through what he was seeing and what it would… read moreDave was on time, up front on pricing, and walked us through what he was seeing and what it would take to remediate the issue. Would definitely recommend to others. read less

We had serious pet odor problems in the basement, so I called Central Denver Restoration 1. Dave Green came out… read moreWe had serious pet odor problems in the basement, so I called Central Denver Restoration 1. Dave Green came out and assessed the problem, worked up a plan and quote, and gave me photos and drawings of how he was going to remediate the problem. We really liked Dave and felt comfortable with him in our home. I accepted the quote and made sure Dave would be the one coming to our home. The job required the removal of all the carpeting and other garbage, moving furniture, removal of baseboards, and then cleaning and sealing the floors, as well as the stairs to the basement. Dave and his men were pleasant, worked hard, always sent me a text when they were on their way, and finished in a couple of days. We’re very pleased with the work and that we don’t have a stinky basement any more! Dave was great and I highly recommend him. read less

My HOA had Restoration 1 come in to clean up water damage in 3 of our homes. They were thorough,… read moreMy HOA had Restoration 1 come in to clean up water damage in 3 of our homes. They were thorough, professional, and extremely responsive. They’re one of our preferred vendors now due to their excellent work. read less

Restoration 1 is great! I was referred to them by High 5 Plumbing, and I have been extremely impressed with… read moreRestoration 1 is great! I was referred to them by High 5 Plumbing, and I have been extremely impressed with the coordination between the two companies.I had a pipe leak a few days ago. Josh from High 5 Plumbing came out and fixed it quickly and recommended Restoration 1 to me. I told him to go ahead and connect us. Restoration 1 called me immediately about the water damage from the leak, and had all the relevant details. It was convenient to have such an integrated experience, and I trusted that both companies understood what they needed to do.Today I had High 5 come out and remove our water heater so Restoration 1 could remediate the water damage. Dave and Robin showed up and got to work quickly. I had some questions and they gave me thorough, understandable answers. They were very courteous throughout the day and worked very quickly. Since they completed the job so fast, we didn’t have to lose our hot water for more than eight hours, which I really appreciate.I took a look at the work they did and it’s extremely comprehensive. Absolutely a great value, considering all the advice they provided through the process. I’ve got peace of mind here and I appreciate how seamless this process has been. read less

Dave was awesome

Shawn and Robin came to my house after a plumbing mishap to see if there was water damage underneath. Initially… read moreShawn and Robin came to my house after a plumbing mishap to see if there was water damage underneath. Initially we all feared the worst and after taking a deeper dive they were able to mitigate the problem much easier than expected. Both Shawn and Robin were very knowledgable and friendly and gave me all the information they could. I would highly recommend Restoration 1 of Central Denver as well as both Shawn and Robin. read less

Worked with insurance from start to finish. They made of the process super easy. Well only use restoration one if… read moreWorked with insurance from start to finish. They made of the process super easy. Well only use restoration one if I have any other issues. read less

Set expectations and kept me informed through the whole process. Very professional and punctual. Highly recommend using their services.

Team came out multiple days in a row to make sure mitigation was progressing how it was supposed to. Great… read moreTeam came out multiple days in a row to make sure mitigation was progressing how it was supposed to. Great and responsive team—would use them in the future. Thanks! read less

Absolutely wonderful! I’ve utilized them at multiple large properties. In the remediation world you need to be very quick and… read moreAbsolutely wonderful! I’ve utilized them at multiple large properties. In the remediation world you need to be very quick and they never disappoint with same day arrival. Remediation team is professional and they will keep you in the loop on work performed. Their invoices are wonderful! They document every detail along with photos. I’ve yet to work with a better remediation company. read less

I needed to move a power outlet in the laundry area to accommodate the new cabinets I was installing around… read moreI needed to move a power outlet in the laundry area to accommodate the new cabinets I was installing around the washer and dryer. When cutting into the drywall, I grazed the hot water line. I quickly noticed the mistake and turned the water off at the main (under two minutes). When the plumber came over to fix (solder) the pinhole in the hot water line, he advised I have the wall checked for moisture. I kind of laughed it off. How much damage could a pinhole leak cause? After thinking about it, I decided to follow the plumbers advice. I did some research and called a couple restoration service companies. The first couple companies I called had employees that were rude, unprofessional or didn’t answer the phone. When I called Restoration 1, I talked to Kevin, who was professional, understanding and offered to have someone come out the same day. When the guy from Restoration 1 arrived, he used a moisture meter on the wall to confirm the wall was soaked. He opened up the wall a little, set up some industrial type fans to dry the wall and then picked up the equipment a couple days later. If I ever need a restoration company again, Restoration 1 is the only company I will call. read less

The team at Restoration One were impeccable. Always on time, excellent with communicating, explained everything and answered all my questions…. read moreThe team at Restoration One were impeccable. Always on time, excellent with communicating, explained everything and answered all my questions. They were clean and polite and great with my kids and dogs. Hope I never have to use them again but would would welcome them in my home any time, ha! read less

Kevin and his crew are respectful, punctual, and clean. They called before they approached the house and checked in… read moreKevin and his crew are respectful, punctual, and clean. They called before they approached the house and checked in before leaving. A mess happened at the worst time and these guys were there answering questions I had, moving furniture that needed to be moved and basically doing anything I needed them to do. read less

These guys are great! Super fast response time. Very prompt. They showed up to check on things… read moreThese guys are great! Super fast response time. Very prompt. They showed up to check on things when they said they would. The staff was very polite and professional. They took great care of my home. Thank you! read less

I cannot recommend this company enough!!! They were truly a life saver for me.Kevin and his team were the BEST… read moreI cannot recommend this company enough!!! They were truly a life saver for me.Kevin and his team were the BEST part of a tough house situation for me. Dealing with water damage, insurance, and contractors unplanned is generally not easy. However, the one relief I had was finding Restoration 1 and having their help through the ENTIRE process. They were super responsive and communicative every day. This was my first time dealing with such house damage and they graciously explained every single thing every step of the way and made sure I was never in the dark.The guys were all so easy to work with, punctual, and clearly experts at what they do.I honestly don’t know how I would have stayed sane during all of this without them! By far the best find! read less

I had a pipe burst in my kitchen that caused quite a bit of water damage. I was extremely overwhelmed… read moreI had a pipe burst in my kitchen that caused quite a bit of water damage. I was extremely overwhelmed and distressed about the entire ordeal once I realize the magnitude of the water damage. After calling Restoration 1 and speaking to MARCOS, he sent his team out to begin the mitigation process. JORDAN and MARK came out and if I could give this team 100 stars – I would.EXTREMELY PROFESSIONAL + EXTREMELY CLEAN + CONSIDERATE of my home. I’ve had prior slab leaks and I’ve worked with other companies and realize that this company is definitely at the top of the food chain in terms of professionalism. They tented up my kitchen to protect my family and pets from the heat, debris and chemicals used to mitigate the damage. They were always on time and courteously called 30 minutes prior to arriving. They made sure they had their shoes covered upon entering my home or covered the floor. And to my disbelief, professionally packed up and removed all my personal belongings in my kitchen and dining room, prior to the demolition.They went above and beyond my expectations. MARCOS was unbelievably helpful with dealing with the insurance company.I highly recommend this company, you will not be disappointed! read less

This is our second time using Restoration 1. And going forward anytime this type of service is needed, they… read moreThis is our second time using Restoration 1. And going forward anytime this type of service is needed, they will FOREVER have our business! Marcos & his team (Javier & Luis) are top notch, they exceed all expectations. Having dealt with several other companies, this team is truly unique. It starts from management (Kevin), to the guy running the jobs (Marcos) all the way to the workers (Javier & Luis). They have ALL gone above & beyond. All HONEST, hard working, extremely diligent, explained every step and made our entire family feel very comfortable with this process. Marcos is very hands on & has made himself available 24/7 via phone or text, always immediately attentive & responsive. There are not enough kind words to describe these gentlemen. Sadly in todays day in age, you don’t always get a full TEAM who are all on the same page. Kudos to Restoration 1 for having a complete team who truly cares!!! ***Restoration 1 of Huntington Beach is HIGHLY RECOMMENDED*** read less

Absolutely 100% follow thru on being on time each day, explanation of each step of process and follow up with… read moreAbsolutely 100% follow thru on being on time each day, explanation of each step of process and follow up with phone calls from the team. Marcos runs a great team with Jason and rest of the unit. Great experience read less

We experienced water damage from our upstairs master bathroom leaking to our downstairs family room. We never went through… read moreWe experienced water damage from our upstairs master bathroom leaking to our downstairs family room. We never went through this kind of thing, so the anxiety of trying to fix this is in a timely fashion with kids at home was very stressful.We contacted Restoration 1 and dealt with Kevin Stout and Marcos Castellano. They arrived immediately and assessed the situation. Their team was courteous, professional, punctual and mindful/cautious of working during these unprecedented times. Wearing masks, gloves, proper gear and always informing us of their arrival to our house.Everything was completed ON TIME and they were fair throughout the entire process. Their contacts of then hiring a general contractor to patch up the wall were on point too! The process was very smooth and definitely recommend this company.Thanks Restoration 1! read less

There are not enough words to describe how much I loved this company. I dealt with Marcos and he… read moreThere are not enough words to describe how much I loved this company. I dealt with Marcos and he was so on top of it and held our hand throughout the whole process for me and with our homeowner’s insurance and warranty. The poor dude was a therapist along with everything else. They are on my speed dial and I will absolutely be calling them for anything else we need in the future. Marcos, you were such a big help and we adore you. Thank you so much, Restoration! read less

Our experience with Restoration1 was AWESOME! … because of the quality of people they sent to work atOur home.Marcos… read moreOur experience with Restoration1 was AWESOME! … because of the quality of people they sent to work atOur home.Marcos Castellano came to our home to explain the details of the restoration and answered all our questions to our satisfaction.On April 28th thru May 5th 2020 Jerry, and Cory worked tirelessly to prepare our home for the restoration process. Jordan also assisted in monitoring the progress of the restoration and removal of all debris and equipment.To the Owner and CEO of Restoration1 we say,Marcos, Jerry, Cory and Jordan are invaluable assets to your company … they’re the prime reason for the 5Star rating we are submitting and our recommendation to our friends when they need work like ours.We were impressed by the courtesy, work ethic and professionalism these young men displayed during this trying time for us … THANK YOU!!!! read less

Marcos and Jordan were fantastic and worked extremely hard with the utmost professionalism that I have ever encountered. Marcos always… read moreMarcos and Jordan were fantastic and worked extremely hard with the utmost professionalism that I have ever encountered. Marcos always called before arriving punctually and always left the job site clean. They were so respectful and accommodating as well finishing the job in a very timely manner and efficiently. I would definitely recommend them to anyone. Job well done and thank you!!! read less

Kelly and John go above and beyond the call of duty when it comes to communication and service. I have… read moreKelly and John go above and beyond the call of duty when it comes to communication and service. I have worked with them on a number of projects and can’t tell you how refreshing it is to have a competent contractor that provides exceptional service. I highly recommend them for your restoration needs. read less

So incredibly amazed to work with these fine people. If you give them less than 5 stars you’re crazy!

Kelly is a rockstar! It’s rare to talk to someone so passionate about what they do. I would recommend… read moreKelly is a rockstar! It’s rare to talk to someone so passionate about what they do. I would recommend this company to everyone with two ears and a heart beat! read less

Being in the flooring industry, I have worked with Restoration 1 of Central Denver many times and it is always… read moreBeing in the flooring industry, I have worked with Restoration 1 of Central Denver many times and it is always a pleasant experience. They are very detailed oriented and that makes my job so much easier. I have personally witnessed how they treat their customers and it is top notch! read less

My neighbor accidentally flooded our basement. It was awful and smelled even worse. Restoration 1 jumped in immediately. They were… read moreMy neighbor accidentally flooded our basement. It was awful and smelled even worse. Restoration 1 jumped in immediately. They were here in a jiffy, super respectful, set everything up to dry the basement out completely. Now about a month later, it literally still smells amazing. I cannot recommend Restoration 1 more to take care of a crisis and get everything back, and honestly way better than it was before. They were a dream! read less

Kelly and her team are AMAZING! I highly recommend contacting them to service your home!

We loved Central Denver Restoration 1. Kelly and John were amazing to work with highly recommended them.

Great quick response and care from the team. One of the company van’s name is Harry. 🤣

From the very beginning they were informative and helpful. I would recommend this company to anyone!

I contracted Restoration 1 Central a few weeks ago when my basement flooded from a busted pipe (on a Saturday… read moreI contracted Restoration 1 Central a few weeks ago when my basement flooded from a busted pipe (on a Saturday night). They were professional, responsive, and answered all my questions! I can’t recommend this locally owned company enough!! read less

Both times I’ve worked with restoration 1, they’ve been extremely helpful and responsive. They go above and beyond to help… read moreBoth times I’ve worked with restoration 1, they’ve been extremely helpful and responsive. They go above and beyond to help and work with you to get everything done. They’re efficient and quick! read less

When the unexpected happens, I couldn’t be happier with the help we received from Restoration 1. They were helpful, kind,… read moreWhen the unexpected happens, I couldn’t be happier with the help we received from Restoration 1. They were helpful, kind, understanding, and went above and beyond. I really hope to never need their services again, but if goodness forbid we do- they will always be our first call! Thank you so much. read less

We hired Restoration 1 to disinfect our office space during the COVID19 pandemic. Pricing was reasonable, staff was very… read moreWe hired Restoration 1 to disinfect our office space during the COVID19 pandemic. Pricing was reasonable, staff was very responsive, and the technicians did a fantastic job with the cleaning and documentation process. We would absolutely hire them again. read less

I would highly recommend this company. Restoration 1 of Central Denver examined some mold growth in the basement of our… read moreI would highly recommend this company. Restoration 1 of Central Denver examined some mold growth in the basement of our home and provided a detail explanation their process for addressing this issue. Their team took care of the mold in our home quickly and professionally. read less

Ended up (thankfully) having minimal water damage and already had a fan so did not require further services. Staff was… read moreEnded up (thankfully) having minimal water damage and already had a fan so did not require further services. Staff was super friendly, direct and did not try to up-sell us. Totally trustworthy! read less

Restoration 1 of Central Denver has an amazing team of skilled professionals who are experts in this field! In the… read moreRestoration 1 of Central Denver has an amazing team of skilled professionals who are experts in this field! In the plumbing industry you run into many issues that require various restoration, we’ve seen their work and we highly recommend them to care for your projects! read less

We’ve worked with Restoration 1 of Central Denver on many projects and they are true professionals with a friendly staff!… read moreWe’ve worked with Restoration 1 of Central Denver on many projects and they are true professionals with a friendly staff! They take excellent care of their clients and we appreciate their partnership. They are best restoration company out there! read less

From initial phone call to job completion everyone was professional, courteous and very thorough. Work was explained in… read moreFrom initial phone call to job completion everyone was professional, courteous and very thorough. Work was explained in terms I could understand, workers came within the stated times, office staff was helpful. I would not like another water damage incident but if it happens these are the only professionals I would call, no hesitation! Thank you all! read less

i live in apartments on albrook dr. there was a baby stuck in a car, and the employee driving a… read morei live in apartments on albrook dr. there was a baby stuck in a car, and the employee driving a van got out and grabbed crowbars and help open door Didn’t catch name, but good job! read less

Excellent staff… treated us and our property with respect.

Great people. Good work. They did an amazing clean up. I trust them completely.

Great company to work with when disaster hits – all of the staff members are incredibly helpful and friendly. I… read moreGreat company to work with when disaster hits – all of the staff members are incredibly helpful and friendly. I will and have recommended to several of my friends and business associates – a 10 +++++ read less

Kelly and her team at Restoration 1 are extremely knowledge and proficient in every aspect of their business (water damage,… read moreKelly and her team at Restoration 1 are extremely knowledge and proficient in every aspect of their business (water damage, mold, etc). They will assess the issue and resolve the problem in a very professional manner. I would recommend Restoration 1 to anyone. read less

These folks really know what they are doing and are super friendly. They have earned my business for life…. read moreThese folks really know what they are doing and are super friendly. They have earned my business for life. Thank you Restoration 1! read less

Outstanding customer service.

I enjoy working with Restoration 1 of Denver. Kelly and John are professional and serious about their craft. … read moreI enjoy working with Restoration 1 of Denver. Kelly and John are professional and serious about their craft. They care about their clients and the job they perform. We are a sub contractor, so I am able to see first hand how they interact with clients and I am very impressed. Good people. read less

We are very impressed with Restoration 1 of Central Denver. They have taken care of many clients for us…. read moreWe are very impressed with Restoration 1 of Central Denver. They have taken care of many clients for us. They are quick to respond, communicate well, and truly professional. If you need a restoration company you should definitely use them. read less

Kim has a great attitude, respected our home (and dogs), explained the restoration process well, and was in and out… read moreKim has a great attitude, respected our home (and dogs), explained the restoration process well, and was in and out quickly with no disturbances. I would highly recommend Kim and Restoration One of Central Denver! read less

These guys are great! Punctual, friendly staff, and they really know there stuff. I would highly recommend them to anyone!

Plumbing issues from upstairs bathroom, must’ve been going on for over a month by the time we realized. Was referred… read morePlumbing issues from upstairs bathroom, must’ve been going on for over a month by the time we realized. Was referred to Restoration 1 by friends and I’m glad we were, Kelly and John came out next day inspected and made plans for repairs. They figured it would take about 4-6 days to complete all the work, well to my surprise they wrapped it all up in 4 days. Highly recommend this company for on time response and honest work. read less

Restoration 1 of Central Denver handled a mold remediation in our rental property. This was something not covered by insurance… read moreRestoration 1 of Central Denver handled a mold remediation in our rental property. This was something not covered by insurance and they gave us a reasonable estimate to safely remove the areas in the bedroom. They completed the job in one day and let the air cleaners run 2 more days in a sealed off area to ensure safety. Shawn and his helper were extremely conscious of safety and proper removal. Thank you! read less

Restoration 1 of Central Denver responded immediately when sewage backed up in my basement. They made me feel at ease,… read moreRestoration 1 of Central Denver responded immediately when sewage backed up in my basement. They made me feel at ease, took control and handled everything so urgently. Their team even worked with my insurance along the way to ensure everything was done properly and safely. Thank you! read less

This team is top-notch, professional and caring! Any disaster they respond to is handled with the utmost care and empathy,… read moreThis team is top-notch, professional and caring! Any disaster they respond to is handled with the utmost care and empathy, as well as urgency! read less

Responsive, honest, thorough and very mindful of COVID-19 protocols. Shawn was prompt and professional during the visit. They even called… read moreResponsive, honest, thorough and very mindful of COVID-19 protocols. Shawn was prompt and professional during the visit. They even called us after noticing a discrepancy with our invoice and refunded us the difference. Something I’m not sure we would have caught. Highly recommend this great local company and very grateful for their service, honesty and kindness. read less

They are quick responders and know what to do when they arrive. Also, they provide immediate followup.

They were highly responsive and professional. Our water damaged ceiling and carpeting were removed within, 24 hours. Thanks so much!

Great service. Responded quickly. Accommodated to costumer schedule and costumer oriented. Prices are very reasonable!!!

Our offices flooded and we didn’t know what to do, we called restoration 1 and they came immediately. The… read moreOur offices flooded and we didn’t know what to do, we called restoration 1 and they came immediately. The removed all water, saved our office furniture and thousands of dollars in product and equipment. They had qmple eaquipment to dry the place out and the owner himself came to our property to ensure we were taken care of and everyone was ok. I can’t tell you how secure and safe they made us all feel, words just don’t give justice to the dedicated crew . I recommend them very highly . read less

Highly professional and responsive. Kevin’s crew completed all the work on schedule with zero hassles. Kevin is very knowledgeable and… read moreHighly professional and responsive. Kevin’s crew completed all the work on schedule with zero hassles. Kevin is very knowledgeable and effectively advised me on next steps. read less

R1 is professional and very responsive..they get things done quickly and I highly reccomend them.

Great service! Explained everything that needed to be done. Dried out our water damage, worked with our insurance company and… read moreGreat service! Explained everything that needed to be done. Dried out our water damage, worked with our insurance company and left area clean after everything done. Kevin and Marcos were quick to respond when I had any questions or concerns. read less

My health was getting worse & worse and the doctor suspected mold in our house. The problem was that we… read moreMy health was getting worse & worse and the doctor suspected mold in our house. The problem was that we couldn’t see any. After a moisture inspection, the reports showed elevated moisture in one room. Restoration 1 came out to look into it further. They listened to my concerns and took into great consideration my health problems (CIRS). They uncovered mold in three rooms and looked for the root of the problems. They also took great care in protecting the rest of our house from the spores while remediating. The workers were all great and they really went above and beyond in their work and communication with us. I felt like they took their work personally and a good job mattered to them. I’ve waited to write this review (3 months) because I’ve wanted to see what the final results would be from their remediation job. Did the mold come back? Did my health improve? I’m excited to say that the house is clean to live in. Everyone is feeling better! We are so thankful. No, they weren’t the cheapest bid (yet not far off) but they were the only company I found that was really willing to listen. YES, I would recommend Restoration 1! read less

Fantastic team to work with. professional, got the job done, best rates of all the quotes. have used them twice… read moreFantastic team to work with. professional, got the job done, best rates of all the quotes. have used them twice now and definitely would use again if needed. read less

We recently had a huge flood in our house with the pipes backing up. As soon as it happened, we… read moreWe recently had a huge flood in our house with the pipes backing up. As soon as it happened, we searched to find a restoration company and Restoration 1 popped up. I’m so glad we called them. Kevin showed up to our place within the hour, even though it was a Sunday. He and his team made the whole process so much easier on us. From the dryout and sanitization to helping us navigate the rebuild, Kevin and Marcos were professional, compassionate and available to answer any questions we had. I would highly recommend their team! read less

Very professional and efficient service

Kevin the owner handled our remediation in a professional and prompt manner from start to finish. Similarly, Marcos the project… read moreKevin the owner handled our remediation in a professional and prompt manner from start to finish. Similarly, Marcos the project manager did a great job in walking us through the process and answering any questions. I highly recommend their services. read less

On Thursday April 18th I experienced something that I was hoping I never did. We had our toilet Over… read moreOn Thursday April 18th I experienced something that I was hoping I never did. We had our toilet Over flow and it flooded my bedroom carpet like a swamp and my hall bathroom and office.I was determined to take care of this situation on my own. Then I realized professionals were needed. So I 1st called my insurance company and was told that professionals needed to come out to assess damage with water and personal property. So I immediately called Restoration 1. They showed up at my house 1st thing in the morning and immediately assessed any damage that was done and got to work on setting up equipment to help save my walls and my personal property. They were efficient and professional and explained everything along the way to help with the understanding of the process. Marcos was the lead person and Ray was the helper, He helped extract the water from the carpets in my office and set up dryers in all the pertinent places to help dry the water in the walls of my house. I can’t begin to tell you how much I appreciated their immediate response to my dire situation. Me and my husband had never experienced this situation before in the 20 years we’ve lived in this house. I truly appreciated the professionalism of Restoration 1 and the helpfulness of the 2 men that came to my house Marcos and Ray. I will definitely recommend them to anyone who ever experiences a water damage in their home. read less

I was extremely impressed by the restoration 1 team. They we excellent in dealing with all the different groups of… read moreI was extremely impressed by the restoration 1 team. They we excellent in dealing with all the different groups of people involved, and the way they stayed on top of all of it. At times it felt like they were the only ones who truly cared about getting us back into our house with a sense of urgency. I would highly recommend them, and their service staff was second to none! Can’t thank Kevin, Marcos, and Ray enough! read less

Fast response, good communication and dealt with all insurance processes regarding payment, left work area better than before. Thanks Kevin… read moreFast response, good communication and dealt with all insurance processes regarding payment, left work area better than before. Thanks Kevin and Restore 1 of OC! read less

Kevin and his team did an excellent job in restoration my garage which was filled with mold by the rain… read moreKevin and his team did an excellent job in restoration my garage which was filled with mold by the rain water through the wall. The cost is very reasonable and the job is perfectly done. read less

Showed up on a Sunday an hour after major flooding to my house. Friendly, professional, and did an amazing… read moreShowed up on a Sunday an hour after major flooding to my house. Friendly, professional, and did an amazing job drying out my house and restoring it. The owner Kevin is super down to earth and easy to work with. read less

Very fast and professional service. Restoration 1 was able to come out the same day which is very important… read moreVery fast and professional service. Restoration 1 was able to come out the same day which is very important when it comes to a water leak. Two walls were soaked on the lower half along with a portion of the carpet. Everything was completely dried out with no issues. Really good follow up too which was nice. Did not have to track anyone down to find out what was going on. Service made easy. Kevin and his crew are all very nice and care about doing a great job. Thank you very much for a job well done. read less

No one wants to need these guys, but if you do, this is the place to call! Professional, friendly, and… read moreNo one wants to need these guys, but if you do, this is the place to call! Professional, friendly, and efficient. Kevin and Marcos explained everything that was happening with my home & were happy to assist with my home owners’ insurance claim. I hope I don’t need their services again, but will keep their info handy just in case. read less